Course curriculum

  • 1

    Welcome to the course!

    • How to use this course

    • Before we begin...

  • 2

    Let's get started!

    • Are You a Difficult Person

    • How to Handle a Bully

    • How to Handle a Complainer

    • How to Handle a Fake Person

    • How to Handle a Flake

    • How to Handle a Know-it-All

    • How to Handle a User

    • How to Handle Indecisive People

    • How to Handle Unpredictable People

    • Why we Love (and Hate) Frenemies

  • 3

    Next Steps...

    • Dealing with Difficul People

    • More resources for you

    • Before you go...