Difficult People
In this course, we’ll take a detailed look at nine types of difficult people, examine what it is that makes them behave the way they do, and discuss effective ways to combat, or at least tolerate, their behavior.
How to use this course
Before we begin...
Are You a Difficult Person
How to Handle a Bully
How to Handle a Complainer
How to Handle a Fake Person
How to Handle a Flake
How to Handle a Know-it-All
How to Handle a User
How to Handle Indecisive People
How to Handle Unpredictable People
Why we Love (and Hate) Frenemies
Dealing with Difficul People
More resources for you
Before you go...